How Do You Report a Property Insurance Company in Fort Lauderdale?

If you have an issue with your home insurance provider in Fort Lauderdale, the obvious first step is to voice your concerns to the company itself. But what happens if your complaint seems to fall on deaf ears? Can you report the insurance company to an independent regulatory body? Could a property insurance lawyer in Fort Lauderdale help you take your complaint to the next level?

Complaints Against Property Insurance Providers Appear to Double

 Although there are positive signs within Florida’s property insurance industry, a new report shows that policyholders aren’t happy with the treatment they’ve been receiving from their insurers. While individual insurance companies may feel more confident about doing business in Florida, policyholders are filing a significant number of complaints.

According to Insurance Journal, these complaints have actually doubled within the past five years. The report states that complaint levels have reached a “new high” in 2025, suggesting that the property insurance world in Florida might not be improving as much as some assume. The Department of Financial Services implies a trend that could lead to more than 30,000 complaints by the end of 2025.

Most of these complaints involved claims. It is also worth noting that some insurers had a disproportionately high number of complaints despite having fewer policies than the insurer of last resort (Citizens Property Insurance). Many insurance companies have pushed back against this data, claiming that some of these “complaints” were actually requests for guidance. Others say that complaints involving mediation should not “count” toward the total.

You Can File a Complaint With the Department of Financial Services 

If you’d like to file a complaint of your own, you can do so via the Florida Department of Financial Services. The process of filing a complaint is relatively straightforward, and you can do so online or by phone. However, it may be months before you receive a reply – and there is no guarantee that the Department of Financial Services will help you resolve your issue.

After filing a complaint, you might want to schedule a consultation with an experienced property insurance lawyer. If your claim was denied or underpaid, your lawyer might be able to help you push back, appeal the decision, and pursue positive outcomes. Although you can file a complaint through the Department of Financial Services, you might experience more concrete outcomes if you bring the matter before the courts.

 Contact Our Fort Lauderdale Property Insurance Lawyers Today

At Fuxa & Tyler, our legal team is made up of a diverse combination of attorneys who are well-positioned to protect the legal rights and financial interests of policyholders. If your property insurance claim was denied, we can help. For a free consultation, please call us today at (954) 990-5251. With an office in Sunrise, we represent policyholders in Broward County and throughout the state of Florida.

Sources: 

insurancejournal.com/news/southeast/2025/05/19/824138.htm

myfloridacfo.com/division/consumers/needourhelp